Message Context for Replies
S
Sheer Loon
The user would like a feature where, when someone replies, they can easily identify which message the recipient is replying to. This would allow for better and more informed responses.
Created by Jay Butler
Chris Brisson
Hey Sheer Loon, thanks for your feedback! Following up on this:
- How does the customer currently identify which message a recipient is replying to?
- What specific information would be most helpful to include in the message context for replies?
- Are there any specific scenarios or use cases where this feature would be particularly beneficial?