💡 Feature Requests

As a customer, I would like the option of a plan with a usage-based system for credits where you only purchase the number of credits you plan on using for that period. This is especially helpful for those who send messages only when a contact reaches a specific stage in a workflow.

As a customer, I would like a fallback option in campaigns, like the one in broadcasts, so I can use campaigns without losing that functionality.

Currently, there can only be one ClickBank account connected to my organization. To avoid having to create multiple Call Loop accounts, I'd like the ability to link multiple ClickBank accounts.

Allow account-level (or per-list) configuration of "inactive" criteria, combining: Time-based rule: Contact is marked inactive if not uploaded/added to any list within X days (customer-configurable; DJ suggested starting at 30-60 days). Engagement-based rule: Contact is marked inactive if no click (or other defined engagement event — reply, opt-in confirmation, etc.) within Y days (DJ suggested 90 days). Logic combination: Contact should be treated as active if EITHER condition is met (recently uploaded OR recently engaged) — inactive only if both thresholds are exceeded. Inactive contacts should be automatically excluded from active sends/campaigns without requiring manual list management, but remain in the account (not deleted) and be eligible to re-activate if they later engage or are re-uploaded.

As a user, I want the ability to A/B test my text message.

As a customer, when someone replies to one of our SMS or MMS, I want to get an email with the name of the Broadcast, Campaign, or Trigger. Also, all the default contact info of the person who replied and the actual message they sent.

As a user, I'd like the ability to show my company name as the caller ID for my ringless voicemails.

I want the ability to use the Call Loop API.

As a user, I want to see a dashboard to see the stats on my account for broadcasts, campaigns, triggers, and more.

As a customer, I want to filter out or segment contacts that return specific error codes after an SMS broadcast.