💡 Feature Requests

As a user, I want the ability to export my conversation data that includes incoming and outgoing messages.

I would like the ability to add mobile numbers to a global Suppression List, in addition to having numbers unsubscribe from particular lists.

The customer is requesting the option to have a drop-down menu for the clicks tab, similar to the tabs listed as: name, phone number, results, and send time, all of the previously listed can clicked on and after doing so an arrow appears that changes the results from latest to earliest, etc. The customer would like to have this feature implemented for clicks tab.

The customer wants to have more than one option for their audience to press 1, 2, or 3, and give them different options other than transfer to another phone. The ability to assign custom actions to keypress options during voice broadcasts, such as sending an SMS or email, or triggering a webhook, instead of only allowing call transfers. This would enable more flexible automated interactions based on customer input.

Some of our members have picked up the phone on the first ring and heard silence. Then they called us asking why we called. We’d like to see the system play the voicemail recording when they pick up the phone instead of silence.

I want the ability to send, receive, and manage SMS conversations from Call Loop.

I want to be able to acquire an international messages.

Call Loop would ask the customer essential questions about the campaign they want to build, and it would use Call Loop tools to create the sequence with an AI voice for calling tools

As a user I want to process my call list via Ringless, any failed ringless I want to process as Voice. Currently, I have to pull a report and create a new broadcast for the voice, but if there was logic available in the Campaign interrupts I could do a single campaign flow that processes both the ringless and the voice.

I want the ability to use my own Custom Domain as a short URL for text messages.