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Follow up on the latest improvements and updates.
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You asked—we built it.
Call Loop now supports two-way texting, making it easier than ever to have real conversations with your audience—at scale!
✅
What’s New:
- Receive Replies Instantly: Your contacts can now reply to any SMS you send, and you’ll see their messages in real time.
- Message Threads: View full message histories per contact—just like a real inbox.
- Reply Directly: Respond to questions, handle objections, or close deals—all inside Call Loop.
- Notifications: Get notified when you receive new replies so you never miss a moment.
🔥
Why It Matters:
Two-way texting opens the door to:
- Higher engagement
- Real-time lead qualification
- Personalized support
- Better customer relationships
Want to test it out? Chat with us to get added to the waiting list.
improved
Forms
Customize Your Webforms
Now you can customize your Webforms colors, subscribe button, links, and more.
Introducing Contact Filtering for Call Loop
Now you can laser-target who gets your messages based on Call Loop contact data.
Filter contacts by:
- First name (e.g. Chris)
- Email address
- Tags
- Segments
- Custom fields (zip code, source, product interest—you name it)
No more one-size-fits-all blasts. Now every message can feel personal, timely, and relevant.
Use it to:
- Send VIP-only promos
- Re-engage cold leads
- Follow up with just the right group
It’s fast. It’s easy. And it’s live now in your account.
Go give it a try—and send smarter, not louder.
⸻
Tired of chasing down contact info manually? Now you don’t have to.
With our new SMS Data Capture feature, you can automatically collect:
- Name
- Email addresses
- Custom field data (like zip codes, company names, etc.)
All through simple SMS replies.
How it works:
Send a message asking for info → your contact replies → we capture and store the data instantly in your contact profile. No more spreadsheets or copy-paste madness.
💡 Great for:
- Lead qualification
- Event RSVPs
- Contest entries
- Personalized follow-ups
Now you can grow your list and your insights—one reply at a time.
🚀 Live now in your Call Loop account. Go give it a spin!
new
Integrations
SMS
Two-Way Texting for GoHighLevel
Big news! Call Loop is now fully integrated with GoHighLevel, giving you a seamless way to send, receive, and manage SMS conversations inside your HighLevel account.
What This Means for You
- Native SMS Messaging – Use Call Loop as your GoHighLevel SMS provider for campaigns, automations, and two-way conversations.
- Send & Receive Texts in HighLevel – Manage customer interactions directly inside your HighLevel inbox.
- Reliable & Scalable – Get high-quality SMS deliverability backed by Call Loop’s powerful messaging platform.
- Automation-Ready – Trigger SMS sequences, send follow-ups, and engage leads automatically.
Call Loop now supports AI-powered text-to-speech voices in multiple languages, male, female, and accents, allowing you to deliver messages that sound natural and local to your audience.
Available Languages
- English
- French
- Spanish
- German
Available Accents
English
- English (US accent)
- English (UK accent)
- English (AUS accent)
- English (South Africa accent)
- English (India accent)
Spanish
- Spanish (Spain)
- Spanish (Mexico)
- Spanish (US)
French
- French (Canada)
- French (France)
German
- German (Germany)
- German (Austria)
- German (Swiss)
What’s New?
- Multilingual Support – Choose from Spanish, English, French, and more.
- Regional Accents – Select voices that match your audience’s dialect for better engagement.
- Lifelike AI Speech – More natural, expressive text-to-speech audio.
Why It Matters
- Reach global audiences with clear, native-sounding messages.
- Enhance customer experience with region-specific accents.
- Improve engagement with more natural-sounding automated calls.
Now, you can add Google UTM parameters to your shortened links in Call Loop to track your clicks and measure your performance of your messages.
What’s new?
- Append UTM parameters to track campaign performance.
- Pass contact-specific data dynamically.
- Ensure every click carries the right information.
new
Audio
Send MMS with Audio Attachments!
We’re excited to announce a powerful new feature in Call Loop—users can now attach audio files when sending MMS text messages.
With this update, you can go beyond plain text and engage your audience with voice messages, music, or pre-recorded announcements, all delivered straight to their mobile devices via MMS.
What’s New?
- Attach audio files to MMS messages, including MP3, WAV, and M4A formats.
- Instant playback for recipients, with no need to download files.
- Works with broadcasts, campaigns, and automations inside Call Loop.
Example Use Cases
- Coaches and influencers can send voice messages for exclusive updates.
- Musicians and podcasters can share snippets of new releases.
- Sales teams can send personal voicemail-style messages.
- Healthcare providers can send appointment reminders or motivational audio clips.
- Marketers can enhance product announcements with audio messages.
We’re excited to introduce Personalized Text-to-Speech (TTS) in Call Loop! Now, you can create personalized, automated voice messages that dynamically insert customer-specific details into your calls.
What’s New?
- Dynamic Variables in TTS:Easily personalize your messages with placeholders like {firstname}, {day}, and {date}.
- Automated Customization:Each call is automatically tailored to the recipient—no manual recordings needed!
- Real-Time Voices:Our advanced TTS engine ensures smooth, natural-sounding speech.
- Access 30+ Voices:Choose the ideal voice to match your message.
- Perfect for Reminders & Notifications:Use it for appointment reminders, confirmations, alerts, and more!
Examples:
💬 “Hi {firstname}, your appointment is on {day}, {date} at {time}.”
🗣️ “Hello Sarah, your appointment is on Monday, February 5th at 3:00 PM.”
This update makes it easier than ever to deliver scalable, personalized voice messages—without extra effort!
new
Analytics
SMS Conversion & Revenue Tracking
We're beyond excited for this feature to give you the ability to now track your conversions and revenue from your SMS text messages to see the total conversions, revenue, cost, and ROI from your Broadcast, Campaigns, Triggers, and more!
Setup Conversion & Revenue Tracking
Just add this snippet of code to your website to start tracking your clicks and revenue.
Create New Conversions
Setup your conversion URL's and we'll take care of the rest.
Track Conversion Across Any Feature
You can track conversions from Broadcasts, Campaigns, Triggers, Keywords, Webforms, and more!
Try it out and let us know how it goes!
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