You can now connect Call Loop to ClickBank's conversion tracking so you know exactly which broadcasts and campaigns are driving clicks, purchases, and upsells, all tracked automatically.

Go to your Integration Settings inside Call Loop and copy your unique tracking URL. Then open your ClickBank account, navigate to Integrations, and add a new connection. Select the event types you want to track, paste your Call Loop tracking URL, and activate. That's it.

What gets tracked

Once connected, Call Loop tracks the following ClickBank conversion events:

Order form impressions

Initial purchases

Upsell purchases

When you send a broadcast with your ClickBank affiliate link, the tracking ID is captured at click time and tied to every downstream event. When a conversion happens, ClickBank sends the details back to Call Loop, including affiliate earnings, transaction amount, and event type. You'll see clicks, conversions, and revenue directly inside your Call Loop account.

There is no additional charge for using the ClickBank conversion tracking integration. It works alongside your existing broadcast sending costs.

You can now insert ClickBank data directly into your campaign messages using merge fields, so every SMS your contacts receive is personalized with real purchase or checkout information automatically.

When building a ClickBank-triggered campaign, insert merge fields into your message body. When the campaign sends, Call Loop pulls the live data from the ClickBank event and replaces each field with the real value before delivery.

{first_name}, customer's first name

{clickbank.productName}, name of the product purchased

{first_name}, customer's first name

{product_title}, name of the product left in checkout

{customer_shipping_email}, customer's email address

{order_pay_link}, direct link back to the checkout page to complete the purchase

The order pay link field is especially powerful for abandoned checkout campaigns. Instead of a generic follow-up, your contact receives a personalized message with a one-tap link to finish their purchase, making it easy to recover lost sales automatically.

Open any ClickBank-triggered campaign in Call Loop, click into the message body, and insert the fields you want to use from the merge field menu.

You can now set up a fallback message on any broadcast so that if your primary message fails to deliver, Call Loop automatically sends a backup through a different channel.

When creating a broadcast, toggle on the Fallback Message option and configure your backup message using a different channel than your primary. If the primary message fails for a contact, the fallback sends automatically without any manual intervention.

Primary SMS, fallback voice or ringless voicemail

Primary voice, fallback SMS or ringless voicemail

Primary ringless voicemail, fallback SMS or voice

Auto-recharge must be enabled on your account

A separate fallback sender number is required when using voice or ringless voicemail as the fallback channel

Your broadcast stats now include two tabs, Primary and Fallback, so you can see delivery results for each channel separately.

If you have multiple brands, campaigns, or business units running inside one Call Loop account, this is the feature you've been waiting for. You can now add and manage multiple custom short URL domains per account and choose which one to use for each message you send.

Add multiple custom short URL domains to your account

Manage all domains from one place inside account settings

Choose which domain to use when building any broadcast or campaign message

No limit on the number of domains you can add

Each additional custom short URL domain is $20 per domain per month, added to your existing plan.

Go to Settings, then Account Settings, navigate to Short URL Domains, and add each domain you want to use. Once added, your domains will be available to select whenever you include a shortened link in a message.

You can now automatically enroll contacts into campaigns when events occur in external apps like Shopify, ClickBank, or any platform that supports webhooks.

This allows you to trigger powerful automated flows such as:

Instead of manually adding contacts to campaigns, they can now be enrolled instantly based on real-time customer behavior.

👉 Try Event-Triggered Campaigns now

Your links should look like you, not like a generic shared domain.

We built this feature so you can shorten links using your own custom domain, giving your SMS messages a more professional, on-brand feel while protecting your link reputation at the same time.

You can now connect your own branded domain to Call Loop's URL shortener. Instead of links running through a shared Call Loop domain, they'll run through a domain you own and control.

Branded short links build trust with your recipients. When contacts see a link from your domain and not an unfamiliar shared one, they're more likely to click. And because it's your domain, your reputation stays yours.

🏷️ Your brand, front and center - links reflect your domain, not ours

🛡️ Reputation isolation - no shared domain risk from other senders

📬 Better click-through - familiar domains earn more trust

✅ No restrictions - available to all customers regardless of volume

🛒 Stop getting filtered - carriers tend to filter less with custom domains

This one's fully self-serve. Head to Settings > URL Shortener to add your branded short link domain. The setup is handled right from your account.

You can now set up an automatic SMS reply for your local and toll-free numbers, so when a contact replies to one of your texts, they get an instant response without any manual effort from your team.

Go to your Numbers page, find the number you want to configure, and click the Auto-Response button on that row. Enable it, write your message (media, links, and templates are all supported), and hit Save.

Auto-response only triggers when a contact replies to an automatic sending, like a broadcast or campaign. It will not fire in the following cases:

To prevent abuse, each contact receives a maximum of one auto-reply per 24-hour window. If they reply again within that same period, no additional auto-response is sent.

Auto-response messages are charged the same as regular SMS. One credit per segment, two credits if the message includes an attachment.

If you've been managing ClickBank automations in one tab, MailChimp settings in another, and hunting down webhook URLs every time you set up a new flow — those days are over.

Call Loop now has a dedicated Automations page, available directly inside Web Forms. Everything that used to live scattered across your integration settings is now unified in a single, organized place.

ClickBank triggers. MailChimp actions. Inbound webhooks. All here.

Previously, automations were buried inside each individual integration — you'd configure a ClickBank trigger in the ClickBank settings, a MailChimp action in the MailChimp settings, and manage webhooks separately on top of that. Keeping track of what was running where was more work than it needed to be.

The new Automations page brings everything together so you can see, build, and manage all your automation flows from one view — no more context switching.

Build multi-step automation flows that chain actions together across integrations:

🛒 ClickBank sale trigger — automatically add a contact to a list the moment a purchase is made, using a single webhook URL in your ClickBank settings

📧 MailChimp actions — push contacts to MailChimp, apply tags, add to audiences, all as part of the same flow

🔀 List management — add contacts to new lists, remove them from old ones, and move them through your funnel automatically

📬 Email Captured trigger — when a contact's email is captured or updated, fire off a sequence of actions instantly

One webhook URL. That's it.

Because inbound webhooks are now part of the Automations page, you only need a single webhook URL in your ClickBank integration settings — not a separate one for every automation. Cleaner setup, fewer places to manage.

Automations will soon support campaign enrollment — meaning the same triggers that move contacts between lists will be able to enroll them directly into SMS campaigns. End-to-end automation from first touch to follow-up, all in one place.

Log in to your Call Loop account → look for the Automations tab. The badge is new — you won't miss it.

More automation capabilities are on the way. Stay tuned.

If you've been managing multiple ClickBank webhook URLs across different automations, this update simplifies everything significantly.

We've overhauled how Call Loop connects with ClickBank. Two things moved:

One webhook URL for everything Previously, you had to paste a separate webhook URL into ClickBank for each inbound automation you set up. That meant juggling multiple URLs and keeping track of which one did what.

Now there's a single webhook URL that handles all ClickBank events — Sales, Rebills, and Cart Abandons AND MORE — all routed through one endpoint. Paste it once into ClickBank's Instant Notification Server, verify it, and you're done. If you had multiple webhooks set up before, you can clean those out and keep just this one.

ClickBank triggers moved to the Automations page ClickBank triggers no longer live inside the ClickBank integration settings. They've moved to the new Automations page alongside all your other integration triggers.

From there you can select your ClickBank trigger — Sale, Rebill, or Cart Abandoned — choose all your products or a specific product, and chain together as many actions as you need: add to list, push to MailChimp, apply tags, move between lists, and more.

Go to Integrations → ClickBank

Open the Webhook URL tab and copy your single webhook URL

In your ClickBank account, go to Advanced Tools → Instant Notification Server, paste the URL, and verify

Remove any old multiple webhook URLs you had configured previously

Head to Automations to set up or review your ClickBank triggers

The old setup required too much manual management — multiple webhook URLs in ClickBank, triggers scattered across different settings pages, and no single view of what was running. This update consolidates everything so your ClickBank automations are easier to build, easier to audit, and less likely to break.

Questions about migrating your existing setup? Reach out to your account manager or contact support via live chat. 💬

Qualifying Call Loop customers can now get their own Call Loop dedicated short URL domain, completely isolated from all other senders on the platform.

Your links run on your domain. Nobody else's sending behavior can affect your reputation. What you build is yours to protect.

Why this matters for high-volume SMS marketers

When thousands of organizations share the same short link domain, you're all tied to each other's reputation. If one sender's links get flagged as spam, that flag follows the domain, and that means it follows you too.

With a dedicated short URL domain:

🛡️ Your reputation is yours alone — no one else's traffic can get your domain flagged

📬 Better deliverability — clean, branded links are less likely to be filtered

🔒 Full isolation — your domain is used exclusively for your organization's links

This feature is available to Call Loop customers who use 200,000 credits or more per month. It's designed for high-volume SMS marketers who need dedicated infrastructure for their link shortening.

This isn't self-serve, and that's intentional. To ensure proper setup and domain configuration, reach out to your account manager to request a dedicated short URL domain. Our team will handle the provisioning process on our end and get you set up.

Contact your account manager or our online chat support and request a dedicated short URL domain for your organization.