Changelog

Follow up on the latest improvements and updates.

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new

Broadcasts

Call Back Tracking

Want to track the performance of your Ringless Voicemail campaigns?
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Now with our BETA Call Back Tracking feature, you can see exactly how many people call you back.
Chat with our support team to enable this for your account.
We're really excited to announce our new ActiveCampaign Automations integration that allows you to send SMS, Voice Broadcasts, and Ringless Voicemails right from your Automations.
New Actions!
  • Create / Update contacts
  • Send SMS / MMS text messages
  • Send Ringless Voicemails
  • Send Voice Broadcasts
  • Unsubscribe contacts
SMS + MMS
Screenshot 2024-10-05 at 3
Ringless Voicemail
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Voice Broadcast
Screenshot 2024-10-05 at 3
We made a HUGE update to our Zapier integration that gives you even more ways to automate your messaging.
Now you can send Ringless Voicemails and Voice Broadcasts (automated calls) from Zapier.
NEW Actions
1. Ringless Voicemail
Automate a ringless voicemail with Zapier. Select the phone number to send to, your caller ID, and the audio file you wish to send to.
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2. Voice Broadcast
Automate your voice broadcast calls with specific precision in Zapier. Setup call transfers, unsubscribes, and dynamic audio's to send to your contacts.
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3. Add to List or Remove from List
Now you can add or remove contacts from your lists.
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4. Unsubscribe
And you can also unsubscribe contacts all from Zapier.
Screenshot 2024-08-28 at 11
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Now you can create multiple accounts and organizations from one account. No more needing to create separate email addresses for new accounts or having to logout or login. Just switch in 1-click.
Head over to Settings and create a New Organization. Then create your new account.
Let us know what you think!
We added some more Bulk Actions to contacts.
Screen Shot on 2024-07-29 at 07-28-43
You're able to:
  • Select All Contacts
  • Export contacts
  • Validate Numbers(via Phonecheckr)
  • Edit Lists (Add + Remove)
  • Archive
  • Delete
Now you can import a list of contacts and set the opt-in status to automatically opt-out contacts.
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When preparing your list, just add a column with the status with one of the options below and automatically your contacts status will be set to opt-out.
  • Removed
  • Unsubscribed
Find yourself typing in the same text over and over again? Well, now you don't have to.
Just create an SMS template that you can re-usage across the entire platform. We even added some suggested text message templates too.
Screen Capture on 2024-07-16 at 09-10-54
Head over to a Broadcast, Campaign, or anywhere in the app to create your first template.
Now you can kick off a Zap automation when a tag is applied to a contact.
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Check out our Zapier integration and start automating your messaging.

new

Contacts

Segments

Segmentation is crucial to filter and segment specific messages to your contacts. With our new Segments feature, you can now segment your contacts automatically to dial in your messaging even more.
Create a Segment
Just setup your filters using AND / OR and Create Segment. From here you can use this segment to send Broadcasts and soon enroll in Campaigns.
Your segments are "dynamically" updated with the contacts that meet the criteria you setup.
Screenshot 2024-07-09 at 1
Broadcasts
When sending a Broadcast, you'll be able to select your Segment to send your message.
Screenshot 2024-07-09 at 1
Let us know what you think! What else would you want to see with Segments?
Want to merge in Custom Fields or insert data that's not a custom field from your Trigger Webhook URL into your text messages?
Screen Shot on 2024-06-05 at 17:15:16
With this new feature you'll be able to create Custom Trigger SMS message and personalize your text with a Custom Field (and store it on the contact) or use a Merge Tokens.
Merge Tokens
Let's say you want insert a Google review URL in the SMS, but it's unique per contact. So you'd use Merge Tokens with your Custom Trigger to insert this dynamic URL.
https://api.callloop.com/webhook/Custom/a22c-4314-adb3-a1c501707c55?phone=&first=&last=&email=&merge.google=https://mysite.com/12232
  • phone (required)
  • first
  • last
  • email
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