Changelog
Follow up on the latest improvements and updates.
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new
Numbers
Buy Local Numbers

We just made Call Loop even more powerful.
You can now buy Local and Toll-Free phone numbers directly inside your account—including local numbers tailored to your area or audience.
🚀 What’s New:
- 📞 Add More Numbers: Need multiple lines for different campaigns, regions, or teams? Now you can easily add more numbers as needed.
- 📍 Get Local Numbers: Want to appear more familiar and trusted? Search for and buy local numbers to match your contacts’ area codes.
- ⚡ Instant Activation: Buy and start using new numbers in seconds—no support ticket needed.
🔧 Why It Matters:
Now you can:
- Run localized campaigns that feel personal.
- Separate departments or teams by number.
- Increase deliverability and trust with area-matching caller IDs.
This is just one of many updates we’re rolling out to give you more control, scale, and success with your messaging.
new
Admin
Numbers
A2P 10DLC Registration for Local Numbers 🇺🇸

If you’re sending texts using local phone numbers, it’s now easier than ever to stay compliant and boost your message deliverability.
We’ve launched a built-in A2P 10DLC registration flow—so you can get your brand and campaign approved directly inside Call Loop.
📲 What’s A2P 10DLC?
A2P 10DLC is the industry standard for sending Application-to-Person (A2P) messages via 10-digit long codes (local numbers).
To stay compliant with carrier regulations and avoid message filtering, registration is now required.
🚀 What You Can Do Now:
- Register your business and brand directly in Call Loop.
- Get your texting campaigns approved for A2P 10DLC messaging.
- Use local phone numbers to send compliant, high-deliverability SMS messages.
💡 Why It Matters:
Carriers are enforcing A2P 10DLC requirements to protect consumers and improve message quality.
By registering, you’ll:
- Improve deliverability and throughput
- Reduce the chance of messages getting flagged or filtered
- Stay compliant with industry regulations
⸻
Start your registration today from your Call Loop dashboard!
Need help? Our team is here to guide you through the process.
new
Integrations
Triggers
Contacts
Add Contacts from Your CRM with our NEW Inbound Webhooks
We’re excited to announce a powerful new update: Inbound Webhooks are now live in Call Loop! 🚀

With this new feature, you can seamlessly add contacts to your Call Loop groups by sending a POST or GET request directly from your CRM, marketing automation tool, or any external platform.
🔗 Here’s what you can do:
- Map your webhook URL to a specific Call Loop GroupList
- Send data via POST or GET requests from tools like Zapier, Pabbly, or your own custom scripts
- Automatically add new leads or contacts to your voice, SMS, or ringless voicemail campaigns without manual imports.

🛠 How it works:
- Create an Inbound Webhook in your Call Loop account
- Choose the List you want contacts added to
- Map your incoming fields (like name, email, phone number)
- Send a test from your CRM or automation tool – done!
This gives you faster, real-time contact sync and eliminates extra steps in your workflow. Perfect for marketers and businesses looking to automate lead capture and communication instantly.
📘 Learn more:
Check out our Help Doc to get step-by-step setup instructions:
new
Admin
SMS
Add Internal Notes in the Inbox 📝
We’ve just launched a helpful new feature in your Call Loop Inbox: you can now add internal notes to any contact conversation!

Whether you need a quick reminder or a message for your teammate, this feature makes it easy to keep context, track updates, and collaborate more effectively.
💡 What you can do:
- Add private notes to any contact thread
- Leave reminders for follow-ups or pending actions
- Share important customer info with your team
- Keep internal communication organized and off the customer-facing view
These notes are only visible to you and your team — never to the contact — so you can confidently log important details without cluttering the conversation.
🧠 Use Case Examples:
“Follow up after they launch the campaign on Friday.”
“Offered a one-time credit - confirmed with manager.”
“High-value lead. Send voicemail drop sequence next week.”
Start using notes today to stay aligned and never miss a beat in your customer conversations!
You asked—we built it.

Call Loop now supports two-way texting, making it easier than ever to have real conversations with your audience—at scale!
✅
What’s New:
- Receive Replies Instantly: Your contacts can now reply to any SMS you send, and you’ll see their messages in real time.
- Message Threads: View full message histories per contact—just like a real inbox.
- Reply Directly: Respond to questions, handle objections, or close deals—all inside Call Loop.
- Notifications: Get notified when you receive new replies so you never miss a moment.
🔥
Why It Matters:
Two-way texting opens the door to:
- Higher engagement
- Real-time lead qualification
- Personalized support
- Better customer relationships
Want to test it out? Chat with us to get added to the waiting list.
improved
Forms
Customize Your Webforms
Now you can customize your Webforms colors, subscribe button, links, and more.

Introducing Contact Filtering for Call Loop
Now you can laser-target who gets your messages based on Call Loop contact data.

Filter contacts by:
- First name (e.g. Chris)
- Email address
- Tags
- Segments
- Custom fields (zip code, source, product interest—you name it)
No more one-size-fits-all blasts. Now every message can feel personal, timely, and relevant.
Use it to:
- Send VIP-only promos
- Re-engage cold leads
- Follow up with just the right group
It’s fast. It’s easy. And it’s live now in your account.
Go give it a try—and send smarter, not louder.
⸻
Tired of chasing down contact info manually? Now you don’t have to.
With our new SMS Data Capture feature, you can automatically collect:
- Name
- Email addresses
- Custom field data (like zip codes, company names, etc.)

All through simple SMS replies.
How it works:
Send a message asking for info → your contact replies → we capture and store the data instantly in your contact profile. No more spreadsheets or copy-paste madness.
💡 Great for:
- Lead qualification
- Event RSVPs
- Contest entries
- Personalized follow-ups
Now you can grow your list and your insights—one reply at a time.
🚀 Live now in your Call Loop account. Go give it a spin!
new
Integrations
SMS
Two-Way Texting for GoHighLevel
Big news! Call Loop is now fully integrated with GoHighLevel, giving you a seamless way to send, receive, and manage SMS conversations inside your HighLevel account.

What This Means for You
- Native SMS Messaging – Use Call Loop as your GoHighLevel SMS provider for campaigns, automations, and two-way conversations.
- Send & Receive Texts in HighLevel – Manage customer interactions directly inside your HighLevel inbox.
- Reliable & Scalable – Get high-quality SMS deliverability backed by Call Loop’s powerful messaging platform.
- Automation-Ready – Trigger SMS sequences, send follow-ups, and engage leads automatically.
Call Loop now supports AI-powered text-to-speech voices in multiple languages, male, female, and accents, allowing you to deliver messages that sound natural and local to your audience.
Available Languages
- English
- French
- Spanish
- German



Available Accents
English
- English (US accent)
- English (UK accent)
- English (AUS accent)
- English (South Africa accent)
- English (India accent)
Spanish
- Spanish (Spain)
- Spanish (Mexico)
- Spanish (US)
French
- French (Canada)
- French (France)
German
- German (Germany)
- German (Austria)
- German (Swiss)
What’s New?
- Multilingual Support – Choose from Spanish, English, French, and more.
- Regional Accents – Select voices that match your audience’s dialect for better engagement.
- Lifelike AI Speech – More natural, expressive text-to-speech audio.
Why It Matters
- Reach global audiences with clear, native-sounding messages.
- Enhance customer experience with region-specific accents.
- Improve engagement with more natural-sounding automated calls.
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