Voice Broadcast Press-1 > Add to List
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Organisational Raccoon
As a user, when a voice broadcast is sent and the contact presses-1 for a transfer, add to a list which can then start a campaign.
Created by Chris Brisson
Chris Brisson
Hiya Organisational Raccoon, thanks for sharing with us! Following up on this:
- What specific criteria should be used to determine which list the contact is added to after pressing 1?
- Should the contact be added to an existing list or should a new list be created for each campaign?
- Are there any specific data points or information that should be captured when a contact is added to the list after pressing 1?