Add Internal Notes in the Inbox 📝

We’ve just launched a helpful new feature in your Call Loop Inbox: you can now add internal notes to any contact conversation!
Whether you need a quick reminder or a message for your teammate, this feature makes it easy to keep context, track updates, and collaborate more effectively.
💡 What you can do:
Add private notes to any contact thread
Leave reminders for follow-ups or pending actions
Share important customer info with your team
Keep internal communication organized and off the customer-facing view
These notes are only visible to you and your team — never to the contact — so you can confidently log important details without cluttering the conversation.
🧠 Use Case Examples:
“Follow up after they launch the campaign on Friday.”
“Offered a one-time credit - confirmed with manager.”
“High-value lead. Send voicemail drop sequence next week.”
Start using notes today to stay aligned and never miss a beat in your customer conversations!