You can now set up a fallback message on any broadcast so that if your primary message fails to deliver, Call Loop automatically sends a backup through a different channel.
How it works
When creating a broadcast, toggle on the Fallback Message option and configure your backup message using a different channel than your primary. If the primary message fails for a contact, the fallback sends automatically without any manual intervention.
Supported channel combinations
Primary SMS, fallback voice or ringless voicemail
Primary voice, fallback SMS or ringless voicemail
Primary ringless voicemail, fallback SMS or voice
Requirements
Auto-recharge must be enabled on your account
A separate fallback sender number is required when using voice or ringless voicemail as the fallback channel
Tracking
Your broadcast stats now include two tabs, Primary and Fallback, so you can see delivery results for each channel separately.