💡 Feature Requests

I want the ability to use the Call Loop API.

I want to be able to acquire an international messages.

As a user, I'd like the ability to show my company name as the caller ID for my ringless voicemails.

Summary: AI-powered inbox: classify and auto-respond to abandoned cart & welcome series replies using natural language Description: E-commerce customers running abandoned cart and welcome series campaigns need intelligent reply handling beyond basic keyword matching. The request is for an AI layer that classifies inbound SMS/voice replies in natural language, then automatically responds with contextually appropriate copy or triggers an opt-out. Handling edge cases like ambiguous questions, objections, and intent signals that keyword triggers miss entirely.

Call Loop would ask the customer essential questions about the campaign they want to build, and it would use Call Loop tools to create the sequence with an AI voice for calling tools

As a user, I want the ability to A/B test my text message.

As a customer, when someone replies to one of our SMS or MMS, I want to get an email with the name of the Broadcast, Campaign, or Trigger. Also, all the default contact info of the person who replied and the actual message they sent.

As a user I want to process my call list via Ringless, any failed ringless I want to process as Voice. Currently, I have to pull a report and create a new broadcast for the voice, but if there was logic available in the Campaign interrupts I could do a single campaign flow that processes both the ringless and the voice.

Auto-Retry for failed deliveries with a setting for X number of retry attempts Y minutes apart. This will help in cases when a voicemail service is currently busy with another person leaving a message and Call Loop dials in and cannot detect it. Retrying right away makes little sense, but in a few minutes, it will be helpful. Example: 3 retries 5 minutes apart and all 3 are failed, then the customer would feel ok dropping the effort to reach that number altogether.